This web site www.Karbird.com along with affiliates and including the mobile site, (the “Site”) is published and maintained by Safe Travel & Tourism (“Karbird”), a company incorporated and existing in accordance with the laws of State of Germany(together with its subsidiaries and other affiliates, “us”, “We”, “our” or “Karbird”). By accessing or using the Site or by using the Service on the Site you agree to be bound by these terms and conditions set forth below including any additional guidelines and future modifications. When you access any sub-site, webpage, a hyperlink (whether belonging to an ‘associate’ of Karbird or otherwise) through this site, then such subsite may have its own terms and conditions of use which is specific to such subsite, webpage, hyperlink. The subsite, webpage, a hyperlink may contain such additional terms and conditions of use as may be set out in such subsites, webpage, hyperlink
Karbird may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. You shall re-visit the “Terms & Conditions” link from time to time to stay abreast of any changes that the “Site” may introduce.
The Terms and Conditions is a legal contract between you being, an individual customer, user, or beneficiary of this service, and Safe Travel & Tourism (“Karbird”) having its registered office at DieSachbearbeiter Schönhauser Allee 167c,10435 Berlin Germany
Karbird acts as an “Intermediary” solely to assist customers in gathering travel information, determining the availability of travel-related products and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for facilitating travel requirements. You acknowledge that Karbird merely provides intermediary services in order to facilitate services to you. Karbird is not the last mile service provider to you and therefore Karbird shall not be deemed to be responsible for any lack or deficiency of services provided by any person or entity including airline, hotel, activity provider or similar agency), you shall engage, hire from the content available on the Site.
Besides the above, when you browse the Website, Karbird may collect information regarding the domain and host from which you access the Internet, the Internet Protocol address of the computer or Internet Service Provider you are using, and anonymous site statistical data, information furnished while navigating the Site, the systems and programs used and the time spent on our Site along with any other relevant information. The Website uses cookie and tracking technology depending on the features offered. Aggregate cookie and tracking information may be shared with third parties to cater to provide you a better service and experience.
As a condition of your use of this Website, you warrant that:
Of course, you are solely responsible for maintaining the secrecy of your passwords, and your Site membership account information. Please be very careful, responsible, and alert with this information, especially whenever you’re online.
Similarly, a cookie may be placed by our third–party advertising companies or advertisement providers. These companies may use aggregated statistics about your visits to this and other websites in order to provide you advertisements about travel-related goods and services, your preferences in or any goods and services of potential interest to you. The third–party advertising companies or advertisement providers may also employ technology that is used to measure the effectiveness of our ads, your preference and other relevant statistical data to serve you better. Any such information may be anonymous about your visits to this and other sites and does not link online actions to an identifiable person.
Mostly the Web browsers are programmed to automatically accept cookies but if you desire to opt from receiving the cookies you can do so by changing the options on your web browser or using certain software programs, you can control how and whether the cookies will be accepted by your browser. Karbird does respect your right to block any unwanted Internet activity, especially that of unscrupulous websites, though blocking cookies from usage of Karbird Site may disable certain features on the Site, and may make it impossible to purchase or use certain services available on the Site. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust, like Karbird Website.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, we do transmit your information to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also the release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, other non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Karbird strongly believes in a sincere and transparent approach to its users. You trust and love us and we would never put growth before trust. This policy document aims at minimizing instances of customer complaints, grievances and disappointments via channelized approach, review and redressal.
You can file a grievance/share feedback if you are disappointed with the services rendered by Karbird or any other issues. You can give your grievance/feedback through email or snail mail.
In order to make Karbird redressal channels more meaningful and effective, a structured system has been put in place. This system will ensure that the complaints are redressed seamlessly and well within the stipulated timeframe.